It is a interesting error on Checkpoint Smartview Monitor Gateway Status page.
One of cluster members shows disconnected, and another one shows attention. Usually after I refreshed the status, attention will go away, but disconnected status keeps no change in this case.
Followed KB32920, this issue fixed.
| SYMPTOMS |
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- In SmartView Monitor, several properties in the 'Gateway View' (such as Security Policy, Security Policy Status, or Firewall Status) display incorrect information about the Security Management server or the Security Gateway.
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| CAUSE |
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Some files on the Security Management server are corrupted.
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| SOLUTION |
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To resolve the problem, remove the corrupted files from the Security Management server. To do so, perform: - Close all GUI clients.
- Run
cpstop. - Back up the following files:
$FWDIR/conf/applications.C
$FWDIR/conf/applications.C.backup
$FWDIR/conf/CPMILinksMgr.db
$FWDIR/conf/CPMILinksMgr.db.private
Note: Backups are not necessary for files that do not exist. - Remove the following files:
$FWDIR/conf/applications.C
$FWDIR/conf/applications.C.backup
$FWDIR/conf/CPMILinksMgr.db
$FWDIR/conf/CPMILinksMgr.db.private - Run
cpstart. - Open SmartDashboard.
- Install the Security policy.
After completing this procedure, the SmartView Monitor displays correct information regarding the Security Management server or the Security Gateway.
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[Expert@CP-Management]# cp $FWDIR/conf/applications.C .[Expert@CP-Management]# cp $FWDIR/conf/applications.C.backup .[Expert@CP-Management]# cp $FWDIR/conf/CPMILinksMgr.db .[Expert@CP-Management]# cp $FWDIR/conf/CPMILinksMgr.db.private .[Expert@CP-Management]# lsCPMILinksMgr.db CPMILinksMgr.db.private applications.C applications.C.backup[Expert@CP-Management]# rm $FWDIR/conf/applications.C[Expert@CP-Management]# rm $FWDIR/conf/applications.C.backup [Expert@CP-Management]# rm $FWDIR/conf/CPMILinksMgr.db [Expert@CP-Management]# rm $FWDIR/conf/CPMILinksMgr.db.private [Expert@CP-Management]# lsCPMILinksMgr.db CPMILinksMgr.db.private applications.C applications.C.backup[Expert@CP-Management]# cpstartcpstart: Power-Up self tests passed successfully
cpstart: Starting product - SVN Foundation
SVN Foundation: Starting cpWatchDogSVN Foundation: Starting cpdSVN Foundation: cpsnmpd already runningSVN Foundation: Starting PostgreSQL DatabaseMultiportal daemon: starting mpdaemonSVN Foundation started
cpstart: Starting product - VPN-1
Local host is not a FireWall-1 moduleFireWall-1: Starting fwdFireWall-1: Starting fwm (SmartCenter Server)
FireWall-1: This is a SmartCenter server. No security policy will be loadedFireWall-1 started
cpstart: Starting product - SmartView Monitor
SmartView Monitor: Not active
cpstart: Starting product - Eventia Suite
evstart: dbsync startedStarting SmartReporter...Starting SmartReporter Server.Done.evstart: Starting product - SmartEvent Serverevstart: Starting product - SmartEvent Correlation UnitCheck Point SmartEvent Server startedCheck Point SmartEvent Correlation Unit started
cpstart: Starting product - Edge Embedded Connector
cpwd_admin: Process VPN-1 Embedded Connector started successfully (pid=11771)
cpstart: Starting product - Management Portal
Management Portal: Starting CPWMDCPWMD StartedManagement Portal: Starting CPHTTPDCPHTTPD started
cpstart: Starting product - SmartLog
cpwd_admin: Process SMARTLOG_SERVER started successfully (pid=11791)
cpstart: Starting product - Mobile Access
Mobile Access service is disabled.If you wish to start Mobile Access, please enable the Mobile Access blade in the SmartDashboard and configure the Mobile Access policy.
cpstart: Starting product - Advanced Routing
Advanced Routing is not enabled. Please use 'cpconfig' to enable it.----------------------------------
Note: You may need to repeat this process for a couple of times to let management server generate those files correctly.