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Friday, September 8, 2017

Juniper Space Security Director Policy Hit Counts Not Updated Automatically


Issue Symptons:
  • Normally, each firewall rule on the SRX auto-updates a snmp counter for hit-count, regardless of whether 'count' is configured or not.  Juniper Space Security Director periodically polls these OIDs and updates the hit-count.   
  • In Junper Space 16.1 R1, the issue found is unable to view policy hit counts from Juniper Space Security Director, but SRX itself is keep updating. 

Actions Taken:
  • Verify Security Appliance Policy Hits from Command line
root@fw-mgmt-2> show security policies hit-count 
node1:
--------------------------------------------------------------------------

Logical system: root-logical-system
Index From zone To zone Name
Policy count
1 Vlan2 Vlan1 Baramondi_Monitor 0
2 Vlan2 Vlan1 10 4428
3 Vlan2 Vlan1 50 0
4 Vlan2 Vlan1 40 11136
5 Vlan2 Vlan1 default-logdrop 0
6 Vlan2 Vlan1 53 2007
7 Vlan2 Vlan1 54 0
8 Vlan2 Vlan1 55 0
9 Vlan2 MGMT 6 538
10 Vlan2 MGMT 23 0
11 Vlan2 MGMT 74 2
12 Vlan2 MGMT default-logdrop 81
13 Office Vlan1 default-logdrop 0
14 Office Vlan1 60 447
15 Office Vlan1 Office_Archive 0
16 Office Vlan1 58 0
17 Office Vlan1 Baramondi_Monitor-1 0
18 Office MGMT Office_Archive-1 0
19 Office MGMT default-logdrop 0
20 Vlan1 Vlan2 Baramondi_Rules 0
21 Vlan1 Vlan2 VA 0
22 Vlan1 Vlan2 A_Office_2_Vlan2 292
23 Vlan1 Vlan2 default-logdrop 1696
24 Vlan1 Office VA-1 0
25 Vlan1 Office Baramondi_Rules-1 0
26 Vlan1 Office Device-Zone-1 0
27 Vlan1 Office 4 1299
28 Vlan1 Office default-logdrop 0
........


It is clearly there is hit counts on SRX itself, but they are not being pulled/pushed into Space. Log collecter has beenconfigured and it is receiving logs from this SRX.
Solutions: 

  • Let Juniper Space manually probe latest policy hits
From Firewall Policies page, you can manually 


  • This is a known issue reported in 16.1R1 version and the workaround to resolve this issue is the following:

From Space CLI run the following command:

mysql -ujboss -pnetscreen sm_db -e "update RuntimePreferencesEntity set value='2' where name='POLICY_HIT_COUNT_MAX_SUBJOBS_PER_NODE';" 




Space release 16.1R2.7 (381623)

Last login: Fri Sep 8 15:27:35 2017 from 10.94.200.168

Welcome to the Junos Space network settings utility.

Initializing, please wait


Junos Space Settings Menu

1> Change Password
2> Change Network Settings
3> Change Time Options
4> Retrieve Logs
5> Security
6> Expand VM Drive Size
7> (Debug) run shell

A> Apply changes
Q> Quit
R> Redraw Menu

Choice [1-7,AQR]: 7

[sudo] password for admin:
[root@space-c6186f1b3edb ~]#
[root@space-c6186f1b3edb ~]#
[root@space-c6186f1b3edb ~]#
[root@space-c6186f1b3edb ~]#
mysql -ujboss -pnetscreen sm_db -e "update RuntimePreferencesEntity set value='2' where name='POLICY_HIT_COUNT_MAX_SUBJOBS_PER_NODE';"
Warning: Using a password on the command line interface can be insecure.
[root@space-c6186f1b3edb ~]#





    • RESTART JBOSS:

First, identify which node has the vip (eth0:0).  Check each node with the following:
# ifconfig eth0:0
Recommended restart process (only if JBOSS restart is needed):
1.     Stop processes on all JBOSS nodes
# service jmp-watchdog stop
#
servicejboss stop
#
service jboss-dc stop
Note: jboss-dc is only active on VIP node, but the command won't do any harm

2.     Confirm if JBOSS has been turned off
# service jboss status

3.     Start services on the vip node
# service jmp-watchdog start
Note: watchdog starts other processes

4.     After you can login, start services on all of the other nodes
# service jmp-watchdog start



[root@space-c6186f1b3edb ~]# service jmp-watchdog stop
[root@space-c6186f1b3edb ~]# service jboss stop
found and stop jboss
[root@space-c6186f1b3edb ~]# service jboss-dc stop
stop domain controller
[root@space-c6186f1b3edb ~]# service jboss status
jboss is stopped
[root@space-c6186f1b3edb ~]# service jmp-watchdog start
jmp-watchdog running
[root@space-c6186f1b3edb ~]# ifconfig eth0:0
eth0:0 Link encap:Ethernet HWaddr C6:18:6F:1B:3E:DB
inet addr:10.94.200.22 Bcast:10.94.200.127 Mask:255.255.255.128
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Interrupt:145




Notes: Just got confirmation. It is a bug and it wont be fixed until Juniper Space 17.2.



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